Effective Date: 17 June 2025

1. Introduction

WebsiteBuilder.Works is a trading name of Crown Companies Ltd (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal information lawfully, fairly, and transparently. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you use our website (www.websitebuilder.works) and our related services.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Privacy Act of 2012 (Philippines), relevant US privacy laws, and aligns with the privacy standards of our service partners, including WebStarts Corporation and Stripe.

2. Data Controller

Crown Companies Ltd
Registered in England and Wales
Contact: privacy@crowncompanieslimited.com

3. Information We Collect

We may collect and process the following information:

- Contact Information: Name, email address, postal address, and phone number.
- Account Information: Username, password, and account preferences.
- Payment Information: Payment card details and billing address (processed securely via Stripe).
- Order and Transaction Details: Services purchased, order history, and transaction records.
- Website Content: Information and content you provide to build and manage your website using our platform.
- Usage Data: IP address, browser type, device information, access times, and referring URLs.
- Marketing Preferences: Your choices regarding receiving marketing communications.

4. How We Collect Your Data

We collect information when you:

- Register or create an account on our website.
- Place an order or purchase our services.
- Provide content or instructions for website creation.
- Subscribe to marketing communications (with your consent).
- Contact us for support or inquiries.
- Use our website (via cookies and analytics tools).

5. How We Use Your Data

We use your information to:

- Provide and manage your account and services.
- Process your orders and payments.
- Create and manage your website through our white-label WebStarts platform.
- Communicate with you about your account, orders, or support requests.
- Send marketing communications, newsletters, or promotions (only with your consent).
- Improve our products, services, and website functionality.
- Comply with legal and regulatory obligations.
- Detect, prevent, and address fraud, security, or technical issues.

6. Legal Basis for Processing

We process your data based on:

- Performance of a contract: To provide services you have requested or purchased.
- Consent: For marketing communications and, where required, for processing sensitive information.
- Legitimate interests: To improve our services, prevent fraud, and ensure security.
- Legal obligations: To comply with applicable laws and regulations.

7. Sharing Your Data

We may share your data with:

- Stripe, Inc.: For secure payment processing and fraud prevention (see Stripe’s Privacy Policy).
- WebStarts Corporation: To provision and manage your website builder account (see WebStarts Privacy Policy).
- Service Providers: IT, hosting, analytics, and customer support providers acting on our behalf under strict confidentiality and security obligations.
- Legal Authorities: If required by law, regulation, or court order.

We do not sell your personal data to third parties.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including the United States and the Philippines, where our service providers are located. We ensure all such transfers comply with applicable data protection laws and that adequate safeguards are in place.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Data may be retained longer where required by law or for legitimate business purposes.

10. Your Rights

Depending on your jurisdiction, you have the right to:

- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict our processing of your data.
- Withdraw consent at any time (where processing is based on consent).
- Receive your data in a portable format.
- Lodge a complaint with a supervisory authority (e.g., the UK ICO, Philippine NPC).

To exercise your rights, contact us at privacy@crowncompanieslimited.com

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website usage, and deliver relevant content. You can manage your cookie preferences through your browser settings.

12. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.

13. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.

15. Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact:

Data Protection Officer
Crown Companies Ltd
privacy@crowncompanieslimited.com

By using www.websitebuilder.works, you acknowledge that you have read, understood, and agreed to this Privacy Policy.